The Shilla Seoul | Hotel in Seoul

| 9.4 (1002 Reviews) |  1 Bathroom  Stay&Play
Jangchung-dong Hotel | The Shilla Seoul

Hotel in Jangchung-dong, Seoul

Luxury hotel with 5 restaurants and area shuttle service
This smoke-free hotel features 5 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
The Shilla Seoul offers 464 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 19
Check-out A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately krw 86000 for adults and krw 43000 for children valet parking fee: krw 35000 per stay early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: krw 66000.0 per day facilities fee: krw 45000 per person, per day and includes use of: sauna the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for krw 66000.0 per day. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. children under 13 years old are permitted to use the indoor pool on weekends only. guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests booked in "no outdoor pool access" room categories are charged fees to access the pool. entry to the outdoor pool may be limited due to maximum occupancy policy. in case of overcrowding, guests may have to wait to use the pools. guests cannot pre-book entry to the pool. up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis) and some sun beds are prioritized for guests who book exclusive packages. children under the age of 36 months must wear swim diapers in the pool. rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. access to urban island may be restricted in extreme weather conditions. guests booking an executive level room type are permitted to invite up to 2 non-resident guests to the executive lounge during the week (excludes friday, saturday, sunday, and public holidays) for a surcharge. children under 13 years old are not allowed in the executive lounge, except on weekends and public holidays from noon to 3 pm and must be accompanied by a parent or guardian. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note: guests will not be able to use or earn any points with third-party rewards programs at this property. special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the indoor pool, fitness facility, and sauna are closed every third wednesday of the month. this property accepts credit cards and cash
 
249, Dongho-ro, Jung-gu, Seoul, 04605, South Korea

What Our Guests say 500 + Reviews

Aug 2, 2025 01:21:41 AM
Summary: This is a beautiful property with exceptionally friendly staff and excellent food. The location is perfect, very convenient and easy to get around. We truly enjoyed our stay and would love to come back again!
SHANI SHANI
Jul 30, 2025 06:09:21 PM
Summary: Best hotel in Seoul.
Laura Laura
Jun 30, 2025 05:25:08 PM
Summary: By far and away the best service I have ever received at a hotel, and I have traveled extensively. We had two different people greet us before even making it near the entrance, then a single person made sure we were guided and immediately attended to. We were graciously given a free upgrade and when the staff found out that we were here for a special event for the kids, they printed a letter to them and have a box of chocolates, which my kids can't stop talking about. The breakfast buffet was spectacular and absolutely worth the price. My husband still talks about how every other hotel on our trip was a letdown. 100% we would stay at The Shilla again the next time we are in Seoul.
Myra Myra
May 17, 2025 10:20:30 AM
Summary: Amazing and comfy
Seungsik Seungsik
May 16, 2025 06:25:29 PM
Summary: Very clean, and friendly hotel.
carrie carrie
May 16, 2025 10:51:48 AM
Summary: Great place to stay.
Thomas Thomas
May 6, 2025 10:56:01 PM
Summary: Nothing
Keon Seok Keon Seok
May 1, 2025 03:55:52 PM
Summary: You would think for the money you pay and the attention to luxury the hotel is known for that they would have REAL beds. Our king size bed was nothing more than a giant box spring and a 2 inch mattress pad. HARD AS A ROCK!
Benjamin Benjamin
Apr 28, 2025 08:16:55 AM
Summary: The Shilla Seoul was a wonderful hotel. The service was excellent and it is gorgeous. The staff was at your service. The food was amazing. I highly recommend it.
Diane C Diane C
Apr 26, 2025 06:47:40 PM
Summary: We have stayed at many five-star hotels around the world, but the service at The Shilla is truly in a league of its own. The rooms are spacious and comfortable, and every staff member I encountered – including the valet attendants and service car drivers – spoke English to a high standard. If I had to identify a fault, which is difficult, it would be the use of individually plastic-wrapped cups in the rooms, which are replaced daily during servicing. This seemed excessive and not particularly environmentally friendly. Additionally, upon check-in, I was informed that the gym and indoor pool would be closed for renovations throughout the entirety of our stay. I clarified this several times, as it seemed unusual given that we had not been notified beforehand. However, I kept seeing guests dressed in gym attire in the lifts. On the fourth day, I enquired directly at the gym and was told that it had only been closed for one day. Unfortunately, due to this misinformation, we missed the opportunity to use the gym and indoor pool, which was disappointing.
Stella Stella

FAQ's

Is this The Shilla Seoul pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Shilla Seoul have a swimming pool?

Yes, this The Shilla Seoul has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Shilla Seoul?

Best-rates for the The Shilla Seoul starts from $338 per night with includes TV, Accessibility, Transportation/Shuttle, Guest Services, Air Conditioner, Parking, Security/Safety, Wellness Facilities, Child Friendly, Hot Tub, Internet, Kitchen, Wheelchair Accessible, Balcony/Terrace, Business Services, Spa, Laundry, Pool, Bedding/Linens, Restaurant, Bar, Entertainment, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Shilla Seoul a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Shilla Seoul wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Shilla Seoul is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Shilla Seoul?

Based on the information reported by the owner or manager, the The Shilla Seoul indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Shilla Seoul?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Shilla Seoul are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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