The Westin Ottawa | Hotel in Ottawa

| 9.0 (1064 Reviews) | 1 Bathroom

Downtown Ottawa Hotel | The Westin Ottawa

Hotel in Downtown Ottawa, Ottawa

This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
The Westin Ottawa offers 492 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available express check-in available minimum check-in age: 19

Check-out Check-out before noon contactless check-out available express check-out available late check-out fee: cad 50 late check-out subject to availability

Payment Policy Fee for to-go breakfast: approximately cad 6 to 40 for adults, and cad 5 to 25 for children fee for in-room wireless internet: cad 10.95 per day (rates may vary) covered valet parking fee: cad 62 per day (in/out privileges) offsite parking fee: cad 33 per day (0.1 mi away; open 24 hours) late check-out fee: cad 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. free cribs (infant beds)!

Pet Policy Pets stay free service animals are welcome, and are exempt from fees welcoming dogs only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

11 Colonel By Dr, Ottawa, K1N 9H4, Canada

What Our Guests say 500 + Reviews

Jul 13, 2026 11:05:10 PM

Summary: Enjoyable stay, great bar and restaurant staff. Convenient walkable location.

Nneka

Jun 27, 2026 12:06:16 AM

Summary: The hot tub has no jets. I booked the hot for the hot tub to help with my back pain.i was disappointed in that.

shaun

Jun 22, 2026 12:38:35 AM

Summary: The parking not so easy .Its in a separate parking garage connected to a shopping centre . We weren’t given good directions and took half hour to find it , We had to park a long walk from hotel and signage wasn’t good . Or you can use valet parking for 78 bucks. Our room was clean comfy wiith amazing view . There is no in and out with parking garage or you have to pay again . Staff was friendly and helpful.Also was a wedding reception there . We could hear the music and we were on 12th floor . We wanted an early night sleep but I had to put a pillow over my head to block out the music .

Annette

Jun 15, 2026 08:54:09 PM

Summary: The manager saved our lives had a great experience

jaclyn

May 19, 2026 01:32:50 AM

Summary: We had a great stay at the Westin Ottawa. The staff were amazing and ready to accommodate our requests during our stay. The hotel is centrally located and within walking distance for shopping, restaurants and sight-seeing. We had a beautiful view of the Parliament buildings from our room courtesy of the management. A great birthday celebration to be remembered.

J. Harry

May 18, 2026 02:06:05 AM

Summary: Great location. Clean room. Friendly staff. Service charge for room service is too high. Bathroom and amenities are outdated.

Taline

Apr 17, 2026 10:10:53 AM

Summary: Clean , friendly staff and well located, direct access to the mall and close to restaurants & attractions

Natacha

Apr 15, 2026 06:57:13 PM

Summary: Good hotel. Love the elevator system

Hammad

Apr 15, 2026 04:26:37 AM

Summary: Everything was perfect

zachary

Apr 11, 2026 02:29:51 AM

Summary: All good, but hot water was not so hot, probably just a temporary problem...

Philippe

FAQ's

Is this The Westin Ottawa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Westin Ottawa have a swimming pool?

Yes, this The Westin Ottawa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Ottawa?

Best-rates for the The Westin Ottawa starts from $174 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Hot Tub, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Westin Ottawa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Ottawa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Ottawa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Ottawa?

Based on the information reported by the owner or manager, the The Westin Ottawa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Ottawa?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Ottawa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $174