Innsbrook Rentals USA Virginia Richmond Innsbrook

Comfort Suites Innsbrook - Short Pump | Hotel in Glen Allen

6.6 (1007 Reviews) |  1 Bathroom  Stay&Play
Innsbrook Hotel | Comfort Suites Innsbrook - Short Pump

Hotel in Innsbrook, Glen Allen

Victorian hotel with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and laundry facilities are onsite.
Comfort Suites Innsbrook - Short Pump offers 125 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
Read More Read Less

Policies

Check-in Check-in start time: 3 pm; check-in end time: 7 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability
Payment Policy Pet fee: usd 20.00 per pet, per day service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 5 children 21 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets allowed for an extra charge of usd 20.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
4051 Innslake Dr, Glen Allen, 23060, United States

What Our Guests say 500 + Reviews

Aug 11, 2025 08:50:11 PM
Summary: Is embarrassing when you can’t get your room cleaned in the morning with new towels, new sheets and then when you go to the front desk, they tell you you can only get two towels. What about the bath cloth? We’re about to hand towels what about other necessities that should be in the room? How would you rate debt poor I hope I’m not acceptable at all. You make the decision.
Grayling Grayling
Jul 21, 2025 05:33:43 AM
Summary: It was impossible to get towels. We were told that they were all in the dryer. The outlet in the bathroom didn’t work.
Claire Claire
Jul 21, 2025 02:30:11 AM
Summary: Toilet seat broken, couldn't use the tub, door security latch broken, no smoke detector missing., you had to slam door to get it closed or hard to open, microwave didn't work. Morning breakfast worker rude, in the way, started put stuff away at 9:30
Michael Michael
Jul 8, 2025 08:00:00 AM
Summary: It took 4 trips to the front desk to get my keycards correct. Finally gave me a different room, that had hair in the tub
Michael Michael
Jul 1, 2025 02:29:26 AM
Summary: Checking in and out was fast and easy. Only negative was breakfast. They were out of everything except oatmeal and some cereal. Requested items to be restocked & the server took forever, breakfast time was almost over by the time she started to restock. Then everyone came back to get food & it was all gone again before the line was down. She never. Brought anything else out. I would recommend eating somewhere else for breakfast. It was quite stressful.
Sandra Sandra
Jun 21, 2025 11:52:46 PM
Summary: The fridger was over frozen i couldn't put anything in there
Rose Rose
Jun 20, 2025 10:05:48 PM
Summary: The room was ok. Clean. Light on the wall was broken and hanging down. I unplugged it due to exposed wires. Breakfast was not as advertised. No toaster, juice machine was broken, choices were limited.
Tina Tina
Jun 18, 2025 08:12:04 AM
Summary: It was nice that the hotel allowed us to check in early and kept us at the same rate booked, however we did not get a suite. I was told this when I went down to extend the stay one night. The bathroom toilet ran constantly so we had to keep turning the water off. There seemed to be a hole in the wall near the sofa bed. Water stains from water damage on the wall and all lamp shades. The light on the mirror had one light hanging like someone pulled it. One lamp shade near the sofa bed seemed to have black mold on it. You would only find it if you turned the lamp. The fridge was broken and when we checked in had to be thawed. So we had water all on the floor. The front desk didn’t keep track of who checked in or out and when they first checked us in gave us another persons room that extended their stay.
David David
Jun 13, 2025 12:50:31 PM
Summary: Old and tattered furniture.
Christopher Christopher
Jun 11, 2025 01:39:21 AM
Summary: Hotel looks ok, but the hallways look cluttered, with some sort of furniture being used to hold doors open. Bathroom had sticky floors, and I killed a few cockroaches, with one already dead on the floor when I checked in. Made my stay very uncomfortable and unpleasant.
Isaac Isaac

FAQ's

Is this Innsbrook hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Innsbrook hotel?

Check-in time for Innsbrook hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $93 per night with includes Kitchen, Balcony/Terrace, Accessibility, Fireplace/Heating, Guest Services, Breakfast, TV, Business Services, Internet, Laundry, Parking, Bedding/Linens, Wellness Facilities, Air Conditioner, Pool, Wheelchair Accessible, Toiletries, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Innsbrook hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $93
Price Details
You will be redirected to  
Hot Deal - It has been viewed 99 times today
Not the right fit? Check out our other properties in Innsbrook
|
8.2 (197 Reviews)
Hotel
SpringHill Suites Richmond Northwest
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
View Availability
view more places to stay

Recently Booked Locations

Recently Booked Properties