Holiday Inn Express Richmond I-64 Short Pump Area by IHG | Hotel in Richmond

8.8 (1011 Reviews) |   Pet Friendly  1 Bathroom  Stay&Play
Innsbrook Hotel | Holiday Inn Express Richmond I-64 Short Pump Area by IHG

Hotel in Innsbrook, Richmond

Hotel with free breakfast, in the vicinity of Short Pump Town Center
This hotel features a 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Holiday Inn Express Richmond I-64 Short Pump Area by IHG offers 112 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Pool
  • TV
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out Check-out before noon contactless check-out available
Payment Policy Pet fee: usd 75.00 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75.00 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
9933 Mayland Drive, Richmond, 23233, United States

What Our Guests say 500 + Reviews

Aug 19, 2025 04:48:35 AM
Summary: Perfect for quick stop after dropping our son off at UR. Room was clean, shower was great, breakfast had many options and price was affordable.
Eric Eric
Aug 3, 2025 12:53:59 AM
Summary: Room was very clean, staff was nice. A lot of hot food breakfast options. The pool was closed during our stay. The hotel was tucked away and in a safe, quiet area.
Bethany Bethany
Jul 31, 2025 11:57:54 PM
Summary: Had issue with cleanliness of lobby. I arrived at 10 pm and the floors were dirt and sticky, they needed to be mopped along with the elevator floor. Other than that my stay was fine.
Keith Keith
Jul 28, 2025 05:35:13 AM
Summary: My stay was nice it was comfortable and quiet very peaceful
DaBrell DaBrell
Jul 27, 2025 04:17:10 AM
Summary: It was very pleasant. Clean environment. Very friendly and professional staff.
Deborah Deborah
Jul 22, 2025 08:18:59 AM
Summary: My sister and I stayed here for a night during our annual "sister trip!" We loved the room (very clean and smelled nice), the service was fantastic, and the breakfast the next morning was perfect--especially the coffee! We would absolutely stay here again!
Michael Michael
Jul 1, 2025 08:09:49 PM
Summary: This day was fine, I had a few ants in my room, and there was a smell coming from the plumbing
Kristen Kristen
Jun 29, 2025 11:14:31 AM
Summary: Extremely comfortable beds with plenty of food options in the area. Love this location!
Austin Austin
Jun 22, 2025 11:24:25 PM
Summary: I think it started with the location .. just a tight area for the hotel but it really wasnt a problem . Second i would say the room jusy felt so so small and also the bed was hard as a brick . I stayed at this property before and dont remember the beds hard like that.... my towels was old .
Ricky Ricky
Jun 17, 2025 03:20:58 AM
Summary: The stay was amazing and even with little bumps like a broken ice machine the staff did everything to make everyone comfortable. I forgot simple things like toiletries and they had everything i needed
Ebony Ebony

FAQ's

Is this Innsbrook hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Innsbrook hotel have a swimming pool?

Yes, this Innsbrook hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Innsbrook hotel?

Best-rates for the Innsbrook hotel starts from $122 per night with includes Air Conditioner, Wellness Facilities, Fireplace/Heating, Guest Services, Pet Friendly, Pool, Business Services, Bedding/Linens, Child Friendly, Internet, Parking, TV, Breakfast, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Innsbrook hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Innsbrook hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Innsbrook hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Innsbrook hotel?

Based on the information reported by the owner or manager, the Innsbrook hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Innsbrook hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Innsbrook hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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8.2 (197 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible