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El Cozumeleño Beach Resort - All Inclusive | Resort in Cozumel

| 7.0 (615 Reviews) |  5 Bathrooms  20 Guests  Stay&Play
Zona Hotelera Norte Resort | El Cozumeleño Beach Resort - All Inclusive

Resort in Zona Hotelera Norte, Cozumel

Facing the Caribbean Sea in the northern end of Cozumel's Hotel Zone, this all-inclusive resort offers an outdoor pool, 2 restaurants and free Wi-Fi in public areas. El Cozumeleño Beach Resort's dove shop offers free snorkeling equipment and free introductory diving lessons in the pool. Adults can use the gym or enjoy a bike tour. The property offers special facilities for high performance athletes so they can train. Special transportation to some of the athletic competitions and designed buffets are also offered all year round. Link para el express check-in http://fast.hotelcoz.com The elegant La Veranda Restaurant at El Cozumeleño Beach Resort is open for dinner, reservations and dress code required. The poolbar features national and international drinks and snacks, while El Cocal Restaurant offers a la carte or buffet-style dining for breakfast, lunch and dinner. In the evening, guests can have a drink in the Lobby Bar. Please note for American Express Cards: Our reservations department will contact you promptly to request your credit card information and send you an autorization letter.

El Cozumeleño Beach Resort - All Inclusive is located in Cozumel.

This 358 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Laundry, Designated Smoking Area, and several others. This is a 4 star rated property and has over 615 reviews with the average score of 7 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 358 Bedrooms Resort if you want to learn more about this StayAndPlay.com place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This El Cozumeleño Beach Resort - All Inclusive in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “El Cozumeleño Beach Resort - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Private Beach
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Payment Policy Credit card required
Pet Policy Pets are not allowed
Other Policy Please note that the costs per child varies by season, please note that the hotel considers guests 12+ as adults, children extra fee applicable per night per child. maximum occupancy restriction may apply, non refundable rate:, if you booked a non-refundable rate with flexible travel dates, now, you can make changes to the date of your booking up to 48-hour before check in (this exclusive rate doesn´t apply any reimbursement and is valid for 1 year). the deposit will be charged at the booking time.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, in the event of an early departure, the property will charge you the full amount for your stay.
 
Playa Santa Pilar Km. 4.5 Zona Hotelera Norte, Cozumel, 77600, Mexico

What Our Guests say 500 + Reviews

Aug 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Extremely dated, very poor condition. The staff is amazing. The beach is amazing.
Negative: When I was last there 20 years ago, the place was pristine. It is now incomplete disarray and in terrible condition. It’s quite sad.
Summary: I don’t think I will ever return there
Kristi Kristi, USA
Aug 28, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: This staff is amazing in the beach is fabulous
Negative: The property is in very poor condition
Summary: Will not return
Kristi Kristi, USA
Aug 25, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The drinks stayed refilled and we were waited on constantly,no matter where we laid our heads.we enjoyed ordering food at all times and having it made to order. The buffet closed the day we got there due to low season but that meant our food was freshly made each time.
Negative: It needs hand sanitizer near the elevators and near any place food or drinks are being served. There was none to be found. Last time I saw it there was during the pandemic 3 years ago. There hasn’t been any sanitizer out all the other times I visited. They need to work on the desserts. We didn’t have one good dessert except the ice cream was pretty good.
Summary: It was worth what we paid. I knew what to expect so no auprises there. Some of the best snorkeling in Cozumel and great
Heather Heather, USA
Aug 6, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We love Coming here,its our 6th time. Although,I got very I'll this from ecoli and norovirus,along with sea lice( i feel this should be posted for travelers to stay out of ocean) during certain months. Its awful looking ! I've been deathly sick with ecoli for 6 days now had to stay another day because was too I'll to fly. I seen the bartender REUSING the plastic cups drinks are served in... this is not my first time seeing this.. im afraid we will rethink ever staying here again,which breaks our hearts because this resort is very special to us and so are the workers. But our health is more important!!
Richter Richter, USA
Aug 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We have been here six times we absolutely love the staff they are becoming like dustin family period they treat us with such generosity and kindness and we will always come back here!!
Richter Richter, USA
Jul 29, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The amenities, the location, the beach access, the hotel activities and the front desk flexibility.
Negative: The dated facilities, and it was not very clean. The AC unit was extremely loud.
Heredia Heredia, USA
Jul 25, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Beach front beautiful great location
Negative: The buffet needs more variety
Francisco Francisco, USA
Jul 15, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The beach is great
Negative: Food and drinks are made from the cheapest ingredients. The cooks are good. Fair to good overall.
Sergei Parsegov Sergei Parsegov, USA
Jun 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Located right on the beach. No seaweed. Friendly staff.
Negative: Rooms need updated. No entertainment at the resort. Some of the features were not available such as lunch and dinner buffet, kids club, and swim up bar. The rooms were okay but definitely need updating.
Summary: Nice but could be better.
Penni Penni, USA
Apr 28, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The daily activities. The smoothie bar in the morning
Negative: Pool aren’t all the way full, and pretty dirty. Staff up front was rude and mostly unhelpful.
Summary: Ok, but get worse as time passes
Daisy Daisy, USA

FAQ's

Is this Zona Hotelera Norte resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera Norte resort?

Check-in time for Zona Hotelera Norte resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera Norte resort have a swimming pool?

Yes, this Zona Hotelera Norte resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera Norte resort?

Best-rates for the Zona Hotelera Norte resort starts from $297 per night with includes Pool, Oceanfront, Laundry, Designated Smoking Area, Business Services, Sports/Activities, Wellness Facilities, Spa, Restaurant, Toiletries, Entertainment, Parking, View, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Bar, Guest Services, Child Friendly, Air Conditioner, TV, Private Beach, Ocean View, Accessibility, Transportation/Shuttle, Breakfast, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Zona Hotelera Norte resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera Norte resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera Norte resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera Norte resort?

Based on the information reported by the owner or manager, the Zona Hotelera Norte resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera Norte resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera Norte resort are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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