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The Westin Cozumel | Hotel in Cozumel

| 8.2 (297 Reviews) |   Pet Friendly  10 Bathrooms  24 Guests  Stay&Play
Zona Hotelera Norte Hotel | The Westin Cozumel

Hotel in Zona Hotelera Norte, Cozumel

Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. The Westin Cozumel features free WiFi throughout the property. Free snorkeling equipment is offered per person for 30 minutes everyday. There is a 24-hour front desk at the property. Guests can enjoy various activities in the surroundings, including golfing, snorkeling and diving. Isla Pasion Weddings is 3.7 mi from The Westin Cozumel, while Faro Celarain is 19 mi away. The nearest airport is Cozumel International Airport, 2.5 mi from the property.

The Westin Cozumel is located in Cozumel.

This 567 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Sports/Activities, Spa, and several others. This is a 5 star rated property and has over 297 reviews with the average score of 8.2 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Cozumel in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Cozumel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Pool
  • TV
  • View
  • Wheelchair Accessible
  • Private Beach
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Payment Policy Credit card required
Pet Policy Pets are allowed and charges may apply.
Other Policy Please note: snorkeling gear for 30 minutes daily included per person.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
 
Carretera Costera Norte Km 4.8, Cozumel, 77622, Mexico

What Our Guests say 500 + Reviews

Aug 22, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely location by the sea. No sargassum issues. High standard of food. Loved roof top pool. Staff friendly and helpful. Snorkelling and lots of fish to see from hotel beach. Room is prepared to a high standard with great seaview.
Negative: Noise from air conditioning units was very loud in my room.
Summary: Smith in Westin
kevin kevin, Ireland
Jul 11, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The property itself is great. Excellent views, beach area, and pool. the food on site was very good.
Negative: The property is not up to the standard of what a Westin should be. Certainly not at $250 USD a night. It is more of the level of a $100 USD a night hotel. Simple maintenance things that should be discovered by the staff and addressed prior to my arrival. Items included holes in the wall that were patched, but not painted, ceiling fan that did not work, coffee machine missing parts, floor not mopped and clean, minibar empty with no product, no iron, no soap dish in the bathroom, no wash cloths, no toiletries, and the shower controls loose and not bolted to the walls. All were visual things that if team members had a check list of items to check, would have been corrected prior to my arrival. All of these were in room 1208. I brought them to the attention of the guest service manager who then moved us to room 1001. It too had deficiencies, the sink would not drain and there was a light fixture that was ready to fall from the ceiling, both of which maintenance quickly repaired. Also in that room, the telephone did not function and there was no room service menu. Again, all these things should be easily and visually identified by staff, but it seems that no one ever goes in and checks to see if the room is in order. Certainly not how a Westin operates.
Summary: Management - please inspect your rooms and get them up to standards!
Jul 4, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Bernard Bernard, USA
Jun 6, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Quiet, clean, private beach with snorkeling options
Negative: Spa- received swedish massage not deep tissue
Stacy Stacy, USA
Apr 4, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The ocean in front of the hotel was incredible for snorkeling, the location was amazing, and the masseuse at the spa was exceptional. The room had an outstanding view and was a great size.
Negative: They did not have enough outdoor furniture by the pool and beach, so guests would be without a place to sit/relax. We ended up just laying on the floor but that's not for everyone and not the most ideal. Not the end of the world but definitely room for improvement on that front.
Summary: Great location, comfortable, and the ocean was a dream.
Julia Julia, USA
Mar 24, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Beautiful
Negative: Broken blackout curtains in the room
Summary: Fantastic experience
Hiebert Hiebert, USA
Mar 18, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very friendly welcoming staff, lovely facilities, the ability to snorkel right off the beach, generally excellent food, and safe feeling area.
Negative: Sometimes difficult to know if our concerns were understood, no information in room, small issues daily, very loud music two nights.
Karen Karen, USA
Mar 18, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Jesus Jesus, United Kingdom
Mar 14, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location and great snorkelling right there in front of the hotel Breakfast was very good and Jorge the waiter was excellent and super friendly
Negative: Beautiful hotel just needing a bit of maintenance
Vicki Vicki, Portugal
Mar 3, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Everything was clean and well provided. The beach and ocean in front was beautiful and worth the price
Wirch Wirch, USA

FAQ's

Is this The Westin Cozumel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Cozumel?

Check-in time for The Westin Cozumel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Cozumel have a swimming pool?

Yes, this The Westin Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Cozumel?

Best-rates for the The Westin Cozumel starts from $154 per night with includes Internet, Parking, Private Beach, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Restaurant, Guest Services, Child Friendly, Air Conditioner, Pool, Ocean View, Accessibility, Security/Safety, Business Services, Breakfast, Oceanfront, Bar, Laundry, Pet Friendly, TV, View, Wheelchair Accessible, Sports/Activities, Spa, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Westin Cozumel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Cozumel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Cozumel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Cozumel?

Based on the information reported by the owner or manager, the The Westin Cozumel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Cozumel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Cozumel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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