The Alana Surabaya | Hotel in Surabaya

| 8.1 (215 Reviews) |  8 Bathrooms  22 Guests
Ketintang Hotel | The Alana Surabaya

Hotel in Ketintang, Surabaya

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya is located in Surabaya.

This 173 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, View, and several others. This is a 4 star rated property and has over 215 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 173 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Alana Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alana Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • View
  • Private Pool
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Non refundable
Pet Policy Pets are not allowed
Other Policy A negative coronavirus (covid-19) pcr or antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.
 
Jl. Ketintang Baru I No. 10 - 12, Surabaya, 60231, Indonesia

What Our Guests say 500 + Reviews

Jul 4, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Sára Sára, Czech Republic
Jun 20, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
ryu ryu, Japan
Jun 6, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Agus Agus, Indonesia
May 22, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Rully Rully, Indonesia
Aug 13, 2024 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The breakfast was excellent!! like 5 stars hotel, The staff were polite and helpful.
Negative: There was not plastic in the dustbin in my room.
Summary: a convenient, simple, yet warm stay.;)
Nur Arfifah Nur Arfifah, Malaysia
Aug 11, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The breakfast has varieties of food and the staff are very nice
Negative: Spa wasn’t working at the time of my stay
Summary: It was a good experience, the place is clean, staff are nice and breakfast was excellent
Hilda Hilda, Indonesia
Jul 29, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Pudjianto Pudjianto, Indonesia
Jul 18, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
I Gusti Agung Bagus I Gusti Agung Bagus, Indonesia
Jul 13, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Angelina Angelina, Indonesia
Jul 11, 2024 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Andri Andri, Indonesia

FAQ's

Is this The Alana Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alana Surabaya?

Check-in time for The Alana Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alana Surabaya have a swimming pool?

Yes, this The Alana Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alana Surabaya?

Best-rates for the The Alana Surabaya starts from $54 per night with includes Guest Services, Laundry, Air Conditioner, View, Private Pool, Accessibility, Entertainment, Transportation/Shuttle, Business Services, Bar, Internet, Pool, Sports/Activities, Child Friendly, Parking, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Alana Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alana Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alana Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alana Surabaya?

Based on the information reported by the owner or manager, the The Alana Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alana Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Alana Surabaya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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