The Elements Oceanfront & Beachside Condo Hotel | Apartment in Playa del Carmen

| 8.6 (277 Reviews) |   1 Bedroom  1 Bathroom  Stay&Play
Zazil-ha Apartment | The Elements Oceanfront & Beachside Condo Hotel

1 Bedroom Apartment in Zazil-ha, Playa del Carmen

On private beach with outdoor pool, near Quinta Alegría Shopping Mall
At The Elements Oceanfront & Beachside Condo Hotel, relax by an outdoor pool or hit the private white sand beach where you can enjoy volleyball.
Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while a flat-screen TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
The Elements Oceanfront & Beachside Condo Hotel offers 70 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided weekly.


Recreational amenities at the aparthotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available
Payment Policy Airport shuttle fee: usd 189 per vehicle (roundtrip, maximum occupancy 8) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges host has indicated there is a carbon monoxide detector on the property host has indicated there is a smoke detector on the property safety features at this property include a fire extinguisher, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned
 
Avenida Flamingo & Calle 46, Playa del Carmen, 77710, Mexico

What Our Guests say 500 + Reviews

Mar 28, 2025 11:26:06 AM
Summary: Safe neighbourhood and great location for walking, restaurants and 5th Avenue. Unfortunately, our unit was dirty, run down, shabby and poorly stocked.
Heather Heather
Sep 29, 2024 05:44:16 AM
Summary: Perfect walking distance. Amazing beach access and clean pool.
Nicolas Nicolas
Aug 14, 2024 09:46:58 PM
Summary: Private beach. Tiki bar. Close to ocean. Palapas. Outdoor pool. Ocean view.
John John
Aug 4, 2024 09:11:54 AM
Summary: The hotel is very pretty and the location is pretty nice but I think the pent house should be cleaner. Bathrooms were very dirty, towels were all stained, floors were very dirty. There was a jacuzzi but it looked like it has not been cleaned in months. I would stay again but I really hope they take better care in cleaning because it’s a beautiful apartment. Oh and there was no hot water during our stay and I did let Miguel know about it.
Cecilia Cecilia
Jul 29, 2024 07:16:37 AM
Summary: The air conditioning in our unit did not work properly. One of the bedrooms was warm the entire stay, it was very uncomfortable and was never fixed. I did not receive an ocean view room as I requested and paid for either.
Santos Cortez Santos Cortez
Jul 13, 2024 04:44:44 AM
Summary: Meh… Master bedroom is a loft with two double beds… felt like it was an episode of leave it to beaver with my wife and I sleeping in separate beds lol.. have fun with that. Hot tub disgusting, couldn’t use it. The small room with the king bed had the most uncomfortable bed I’ve ever had to sleep in. Pull out couch quality at best. Washing machine was broken and made a horrible noise when we attempted to use. They came and tried to fix but it only got worse. We checked out at 11am this morning but the property manager ( clearly clueless about our reservation ) is still sending me updates about the washer even though we’ve been gone for 5 hours… No extra trash bags so our trash built up like crazy, no recycling options either… Beach was in bad shape through no fault of the resort, we were there only days after Hurricane Beryl made landfall. Listen, we had a fine time… but there were tons of issues. We tried this as an alternative to being at an all-inclusive resort, never again.
claudia claudia
Jul 8, 2024 02:24:56 AM
Summary: Our stay at the condo hotel was sufficiently pleasant overall. The unit itself was a highlight: comfortable, spacious, and surprisingly well-equipped with everything we needed. It felt more like staying in a well-appointed home than a typical rental. However, the complex left something to be desired in terms of amenities. With only one bar/restaurant by the beach, the options for on-site dining and entertainment were quite limited. The front desk staff, in particular, were notably unhelpful and seemed indifferent to the concept of hospitality. This was disappointing, especially since we had not been to the area before and could have used some guidance and recommendations. Additionally, the listing on Expedia did not clearly indicate that this was a condo with no hotel services. While this was manageable, a bit more service and support would have enhanced our experience, especially for first-time visitors unfamiliar with the area. In summary, this place is great if you are completely self-sufficient and enjoy exploring on your own. But if you prefer some level of service and assistance, this might not be the best choice.
Guillermo Guillermo
Jul 4, 2024 07:23:00 AM
Summary: The condo was beautiful! Amazing views, very nice furnishings, awesome pool and beach setup. Our host, Miguel, was a great communicator and made sure we had everything we needed at any time. Excellent experience in Playa del Carmen.
Elizabeth Elizabeth
Jul 3, 2024 03:12:38 AM
Summary: Exelente condominios 100% recomendable
Maria Maria
Jul 3, 2024 02:50:25 AM
Summary: Property not well kept, room had major issues of AC leaking into one bathroom. Advised it would be fixed and cleaned but it wasnt.
Amber Amber

FAQ's

Is this Zazil-ha apartment pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zazil-ha apartment?

Check-in time for Zazil-ha apartment starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zazil-ha apartment have a swimming pool?

Yes, this Zazil-ha apartment has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha apartment?

Best-rates for the Zazil-ha apartment starts from $199 per night with includes Balcony/Terrace, Accessibility, Toiletries, Guest Services, Transportation/Shuttle, Business Services, Wellness Facilities, Spa, Bar, Entertainment, Laundry, Parking, Other, TV, Oceanfront, Child Friendly, Internet, Kitchen, Air Conditioner, Designated Smoking Area, Bedding/Linens, Barbecue/Outdoor Cooking, Pool, View, Wheelchair Accessible, Ocean View StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Zazil-ha apartment a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha apartment wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha apartment is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha apartment?

Based on the information reported by the owner or manager, the Zazil-ha apartment indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha apartment?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zazil-ha apartment are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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