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Tropicana Lagoon Apartments | Hotel in Port Vila

| 8.0 (133 Reviews) |  1 Bathroom  Stay&Play
Port Vila Hotel | Tropicana Lagoon Apartments

Hotel in Port Vila

Family-friendly fun on the beach, with outdoor pool
At Tropicana Lagoon Apartments, relax by an outdoor pool or hit the private white sand beach where you can enjoy kayaking.
Tropicana Lagoon Apartments offers 23 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • View
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out Check-out before 11 am
Payment Policy Airport shuttle fee: vuv 1600 per person (one-way) airport shuttle fee per child: vuv 1000.00 (one-way), (from 2 to 10 years old) crib (infant bed) fee: vuv 1000.0 per day rollaway bed fee: vuv 3351.8 per night credit card charges are subject to a surcharge of 3.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 3 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for vuv 3351.8 per night. cribs (infant beds) are available for vuv 1000.0 per day.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Tropicana Lane off Teouma Road, Port Vila, Vanuatu

What Our Guests say 500 + Reviews

Jul 17, 2025 12:00:08 AM
Summary: The waterfront restaurant is in a nice setting and the view is nice. The lagoon is dirty though, so fine for kayaking but not swimming. The duplex apartment was run down. The TV very small. The remote control disgusting. The aircon is in the living room. The aircon in the room does not work. You would not sit on the couches that are beyond stained. The floor is dirty. No blankets, just sheets. The mattress and bed is all caved in. There is no housekeeping and no one even swaps out towels or replenishes toilet paper or toiletries even on 4+ night stays.
Jun 22, 2025 06:57:44 AM
Summary: The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(
Aaron Aaron
Apr 28, 2025 12:45:00 PM
Summary: I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!
Loren Loren
Dec 6, 2024 09:39:48 AM
Summary: It had good location and nice views
Jeniffer Jeniffer
Apr 29, 2024 07:05:53 PM
Summary: This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Annette Annette
Feb 15, 2024 03:03:23 PM
Summary: On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Evelyn Evelyn
Jul 13, 2023 07:49:15 PM
Summary: The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Vesna Vesna
Apr 18, 2023 07:29:16 PM
Summary: Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.
Sonia Sonia
Apr 17, 2023 08:38:58 AM
Summary: This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Alban Ah Chay Khinchow Alban Ah Chay Khinchow
Feb 8, 2023 10:17:47 AM
Summary: Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Tracey Tracey

FAQ's

Is this Tropicana Lagoon Apartments pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Tropicana Lagoon Apartments have a swimming pool?

Yes, this Tropicana Lagoon Apartments has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Tropicana Lagoon Apartments?

Best-rates for the Tropicana Lagoon Apartments starts from $132 per night with includes Laundry, Bar, Air Conditioner, TV, Balcony/Terrace, Toiletries, Entertainment, Child Friendly, Business Services, Bedding/Linens, Breakfast, Internet, Restaurant, Parking, Pool, Ocean View, Accessibility, Security/Safety, Guest Services, Kitchen, View, Wellness Facilities, Barbecue/Outdoor Cooking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Tropicana Lagoon Apartments a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Tropicana Lagoon Apartments wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Tropicana Lagoon Apartments has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Tropicana Lagoon Apartments?

Based on the information reported by the owner or manager, the Tropicana Lagoon Apartments indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Tropicana Lagoon Apartments?

Based on the information reported by the owner or manager, details for the cancellation policy for the Tropicana Lagoon Apartments are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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