Charltons Banff | Hotel in Banff

| 7.9 (759 Reviews) | Pet Friendly 7 Bathrooms 25 Guests Stay&Play

Hotel in Banff

Charltons Banff is an Alpine-style hotel located on Banff Avenue, a short walk from the main downtown shopping and restaurant district. Room types include deluxe rooms, lofts and kitchenettes. Wifi throughout the property is free. Charltons Banff provides rooms and suites with comfortable seating areas and spacious bathrooms with bathrobes. Select rooms feature gas fireplaces as well as mountain views. Ski and golf storage is provided on-site. Fax and photocopying services are offered. Paid covered parking is available for guests and complimentary bike rentals are available in the summer. Sunshine Village Ski and Snowboard Resort is 30 minutes' drive from this property. Banff Upper Hot Springs are 3.1 mi away.

Charltons Banff is located in Banff.

This 65 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Air Conditioner, Wellness Facilities, and several others. This is a 3 star rated property and has over 759 reviews with the average score of 7.9 . Coming to Banff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 65 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Banff. These details are authentic, as they are provided by our partner, booking.com.

This Charltons Banff in Banff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Charltons Banff”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Wellness Facilities
Fireplace/Heating
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Payment Policy Credit card required

Pet Policy Pets are allowed and charges may apply.

Other Policy If 5 or more rooms are booked, different policies and supplements will apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

513 Banff Avenue, Banff, T1L 1B4, Canada

What Our Guests say 500 + Reviews

Jun 5, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: As indicated above everything was adequate

Negative: We had to ask for sheets and pillows for the pull out bed. We specified 3 guest and thought it would be obvious we’d need bedding for the third

Summary: Very good

John, Canada

May 27, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Close to town and quiet.

Negative: The only thing I had a problem with iOS the bathroom door was heavy to pull and there was mold on the ceiling and on the walls. That turned me right off seeing that. The room we stayed in 211.

Summary: It was nice place, but if I do choose to stay again I will be looking and making sure there ain’t what I saw in the bath

Nichole, Canada

May 27, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Good price Good location Pool Not too big

Negative: One of the outdoor hallways needed new lightbulbs. It was dark at night

Summary: Nice place to stay in Banff

Nancy, USA

May 27, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: It was cute and clean and really close to the school for the tournament.

Negative: The parking! Having to reach out the passenger window to hold the antenna of my truck at an angle to keep it from scratching the ceiling.

Summary: Will most definitely stay there again next year and possibly for both basketball AND volleyball

Amber, Canada

May 4, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Great location

Negative: Parking was a little tight

Summary: Stayed overnight with my family. Great location and very welcoming staff

Taunja, Canada

May 1, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: The location was great. The pool area was clean.

Negative: The front door deadbolt didn't lock. One front desk staff member wasn't eager to help fix it or call maintenance to fix it. Once I asked to speak to a manager he finally called maintenance to fix the door. We had to wait for over an hour for the lock to be fixed to functioning. When we finally spoke to the manager he offered nothing to us as compensation for the inconvenience of wasting our time and delaying us from enjoying our vacation as we were forced to wait as the door lock was being fixed. These types of basic security measures should be checked in between guests. The room floor was filthy; as if it wasn't vacuumed or, mopped. One of the TVs was disconnected and not working.

Nadine, Canada

Apr 27, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: The hot tub and pool

Negative: The location was a bit far

Summary: It was short and we wanted to stay longer

Tha Mee, Canada

Apr 21, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: business

Positive: Staff was lovely, gave us an upgrade which was fantastic. Easy to check in and get to our room.

Negative: The room was quite cold on arrival and throughout.

Summary: I’d come back for sure just because of the great staff!

Serena Lorynn, Canada

Apr 17, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: I enjoyed everything about this room. It had a great size for 1 or 2 people. The bathroom was fine and the shower pressure was exceptional. I came here for skiing and the shuttle to the resorts would pick up right next to the hotel. This hotel doesn't have a restaurant but there are many options in each direction within a minute or two.

Negative: Spiral stair case in the loft could be a downside for some. I didn't mind it but you do need to use the staircase to get from the bed to the bathroom which in the middle of the night can be a bit risky.

Summary: Great place to stay in Banff!

Christopher, USA

Dec 15, 2025 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great location, modern room

Negative: Beds were not comfortable, pillows were hard, room was extremely dry, the furnace wouldn’t turn off we had to manually turn it off.

Summary: Pretty decent!

Zoe, Canada

FAQ's

Is this Charltons Banff pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Charltons Banff?

Check-in time for Charltons Banff starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Charltons Banff have a swimming pool?

Yes, this Charltons Banff has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Charltons Banff?

Best-rates for the Charltons Banff starts from $518 per night with includes Pool, Private Pool, Balcony/Terrace, EV Charge Station, Pet Friendly, Barbecue/Outdoor Cooking, Parking, Accessibility, Security/Safety, Guest Services, Hot Tub, Air Conditioner, Wellness Facilities, Fireplace/Heating, Internet, Laundry, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Charltons Banff a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Charltons Banff wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Charltons Banff has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Charltons Banff?

Based on the information reported by the owner or manager, the Charltons Banff indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Charltons Banff?

Based on the information reported by the owner or manager, details for the cancellation policy for the Charltons Banff are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $518