SureStay InnSuites Phoenix Hotel & Suites by Best Western | Hotel in Phoenix

| 7.7 (1169 Reviews) |   Pet Friendly  7 Bathrooms  21 Guests  Stay&Play
North Mountain Hotel | SureStay InnSuites Phoenix Hotel & Suites by Best Western

Hotel in North Mountain, Phoenix

This hotel is 9 miles from downtown Phenix and 3 miles from the Phenix Mountains Park. This hotel features an outdoor pool and offers free Wi-Fi in every room. Rooms at the BEST WESTERN PLUS InnSuites Phenix Hotel & Suites feature a microwave and refrigerator. The rooms also have a coffee maker and cable TV. BEST WESTERN PLUS InnSuites Phenix Hotel & Suites offers a gym and a business center. Guests can dine at P.J. Café, which features a breakfast buffet. BEST WESTERN PLUS InnSuites Phenix Hotel & Suites is 10 miles from the Sky Harbor International Airport. The Mayo Clinic Hospital is within a 15-minute drive of the hotel.

SureStay InnSuites Phoenix Hotel & Suites by Best Western is located in Phoenix.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 3 star rated property and has over 1169 reviews with the average score of 7.7 . Coming to Phoenix and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Phoenix. These details are authentic, as they are provided by our partner, booking.com.

This SureStay InnSuites Phoenix Hotel & Suites by Best Western in Phoenix is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay InnSuites Phoenix Hotel & Suites by Best Western”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Pool
  • Designated Smoking Area
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Fireplace/Heating
  • Guest Services
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 21
Cancellation policy Free cancellation
Payment Policy Credit card required
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
1615 East Northern Avenue, Phoenix, AZ 85020, USA

What Our Guests say 500 + Reviews

Oct 20, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Conveniently located
Negative: We left the door hanger that request to have the room made up, but the room never got made up during our three day stay.
Summary: Mediocre
Susi Susi, USA
Oct 20, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: poor breakfast waffle, and cold cereal, bad coffee. air conditioner sounded like a semi truck running. staff were mostly no ware to be found.
Negative: something more for breakfast
Summary: not best western quality
Oct 19, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The room was nice clean and comfortable but the yard is a mess. And the dumpster needs to be fenced up
Negative: The dumpster being by my room.
Summary: Other than the two issues I said about everything else was good.
Oct 15, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Watkins Watkins, USA
Oct 13, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Vert quite, comfortable and clean room with very friendly staff. It felt to be a safe environment. Would stay there again💫🙂
Leticia Leticia, Switzerland
Mar 23, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The rooms were clean and the beds were super comfy. The hotel lobby was clean and decorated nicely. The breakfast area was well maintained. Can't beat the waffles!
Negative: I could never get the TV remote to work. I heard from other guests that it is an ongoing issue. Staff did try to help. I think it's the type of remote they have for the rooms. Not necessarily the original that came with the TV but one of those "clean" ones. I can appreciate that but not if it doesn't work. Great stay otherwise
Michele Michele, USA
Nov 14, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: -Only 1 washcloth when first checked in. Had to go to desk to get. -No safe in room. -Bare minimum of towels - most places provide 4 of each per day. -Covid is over - daily room make up should be standard, not something that needs to be requested, then isn't done until after 3. -Hot tub didn't work -There were 2 empty beer cans in the planter by the pool on Monday when we checked in and they were still there Wednesday when we checked out- obviously they don't care about cleaning the pool area.
Lyn Lyn, USA
May 27, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: I knew when we booked the room that check in was at 4 o'clock We arrived quite early, but after discussing our situation with the lady at the front desk (we are disabled), we asked if we could have the room early. She quoted us the rules, but then, she went personally to see if any ground floor rooms were ready yet, and one actually was! Wish I'd got her name, she is a gem!
Jay Jay, USA
May 27, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean room, excellent free breakfast, great location, friendly staff.
Negative: Housekeeping didn't come at all. I stayed for 9 nights and wish they would have changed the sheets half way through.
Summary: Excellent motel on a budget.
Bethany Bethany, USA
May 26, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Xiangfeng Xiangfeng, Canada

FAQ's

Is this North Mountain hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at North Mountain hotel?

Check-in time for North Mountain hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the North Mountain hotel have a swimming pool?

Yes, this North Mountain hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in North Mountain hotel?

Best-rates for the North Mountain hotel starts from $248 per night with includes Internet, Air Conditioner, View, Breakfast, Parking, Wheelchair Accessible, Balcony/Terrace, Accessibility, Fireplace/Heating, Barbecue/Outdoor Cooking, Child Friendly, Designated Smoking Area, Ocean View, Oceanfront, Security/Safety, Wellness Facilities, Laundry, Pet Friendly, Pool, Business Services, Sports/Activities, Guest Services, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is North Mountain hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the North Mountain hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the North Mountain hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the North Mountain hotel?

Based on the information reported by the owner or manager, the North Mountain hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for North Mountain hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the North Mountain hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $248
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