The Pontchartrain Hotel | Hotel in New Orleans

| 8.0 (284 Reviews) |   Pet Friendly  9 Bathrooms  28 Guests
Faubourg Lafayette Hotel | The Pontchartrain Hotel

Hotel in Faubourg Lafayette, New Orleans

This New Orleans Garden District hotel features free WiFi and is 1.5 mi from the New Orleans Convention Center. The Mercedes-Benz Superdome is a 5 minutes' drive away. Steps from the front entrance, guests will find a street car for transportation throughout the city. Rooms have a flat-screen TV. Some units feature a seating area to relax in after a busy day. Every room is fitted with a private bathroom. For your comfort, you will find bath robes and free toiletries. Guests can relax in the evening at the on-site Bayou Bar, enjoy breakfast and lunch in the Silver Whistle Café. Located on the ground floor and open for dinner, the Jack Rose restaurant offers an eclectic dining experience. The Hot Tin, Rooftop Bar, features 270-degree views of the river and downtown New Orleans. The World War 2 Museum is located 0.8 mi from the property, while Morial Convention Center is 1.1 mi away.

The Pontchartrain Hotel is located in New Orleans.

This 105 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Entertainment, and several others. This is a 4 star rated property and has over 284 reviews with the average score of 8 . Coming to New Orleans and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 105 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in New Orleans. These details are authentic, as they are provided by our partner, booking.com.

This The Pontchartrain Hotel in New Orleans is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pontchartrain Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 21
Cancellation policy Free cancellation
Payment Policy Credit card required
Pet Policy Pets are allowed and charges may apply.
Other Policy Guests must be 21 years of age or older to make reservation, if a guest books more than 4 reservations, they may be subject to pre-payment based on our group reservation policy. please contact the hotel for more information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
2031 St. Charles Avenue, New Orleans, LA 70130, USA

What Our Guests say 500 + Reviews

Sep 3, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Gorgeous hotel with charm that makes you feel like you’re transported back in time, super friendly staff and a really cool rooftop bar (though really busy & a super sticky floor!) Great location away from the busy French quarter and in the lovely garden district. We were celebrating the start of our honeymoon and they were kind enough to have a bottle of Prosecco for us on arrival!
Negative: With the old charm came a room that was in need of a slight update. Our toilet basically did not function at all which was very awkward when having to go downstairs and ask for it to get fixed, we had to ask twice and even after someone came and fixed it the problem still persists. I also found plumbing issues in the main lobby restrooms also. Our room also did not get cleaned the entire time we were there, which was only two nights but I would expect it from a 4 star hotel
Summary: Gorgeous hotel with vintage charm, but some small issues that could do with improvements!
Delaney Delaney, United Kingdom
Aug 20, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Dean Dean, USA
Aug 18, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Tracy Tracy, United Kingdom
Aug 14, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Erik Erik, USA
Aug 11, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Coral Coral, USA
Aug 11, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location close to magazine Street not far from the French Quarter or Frenchman Street, great bar with live music , fabulous rooftop bar.
Chuck Chuck, USA
Jul 7, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Diana Diana, USA
Jun 22, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Carlos Carlos, USA
Jun 19, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Kelly Kelly, USA
May 31, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location was great - trolley stop right outside Good selection of bars / restaurants Rooftop bar was beautiful Got drinks vouchers too to spend Staff were great - especially those working in the Bayou Bar Also best robes ever - they are pink!!
Negative: Nothing!
Summary: Beautiful hotel - gorgeous rooftop bar - overall fantastic stay!
Alexandra Alexandra, United Kingdom

FAQ's

Is this The Pontchartrain Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Pontchartrain Hotel?

Check-in time for The Pontchartrain Hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Pontchartrain Hotel have a swimming pool?

No, this The Pontchartrain Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Pontchartrain Hotel?

Best-rates for the The Pontchartrain Hotel starts from $239 per night with includes Pet Friendly, TV, Security/Safety, Sports/Activities, Wellness Facilities, Entertainment, Air Conditioner, Parking, Business Services, Fireplace/Heating, Bar, Internet, Restaurant, Guest Services, Child Friendly, Laundry, Wheelchair Accessible, Balcony/Terrace, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Pontchartrain Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Pontchartrain Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Pontchartrain Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Pontchartrain Hotel?

Based on the information reported by the owner or manager, the The Pontchartrain Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Pontchartrain Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Pontchartrain Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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